When I was promoted to manager of the recreational dispensary in my town, I knew I needed to change some things.
The cannabis industry is growing and yet our dispensary was struggling.
I knew what was the issue, lack of knowledge. My budtenders did not know their cannabis products. They also did not know how to build customer relations. I looked around and I actually found a cannabis education company. The company was willing to take my entire staff and do dispensary team training, dispensary staff education, and dispensary products training. These courses were to teach my budtenders how to work together. They also learned how to approach customers, find out what they need and recommend the right product. Before I had a combination of good salesman with no knowledge and terrible salespeople with all the knowledge in the world. Now everyone has the best of both worlds due to the cannabis training courses. I even got cannabis staff education while I was there too. This course was just for me as a team leader. I learned how to manage my staff, encourage more sales and create a good vibe in our dispensary. It was such a good thing for all of us to do. I have to say, we have all gotten closer as a team because of it. We had multiple days of working for hours with one another. We now really know each other as a team and as people. I highly recommend any manager, budtender or cannabis team that is struggling to take cannabis education courses.